Evolix Digital Solutions (Venture of KAIN INDIA) is committed to protecting your privacy and ensuring the responsible use of your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital marketing services.
By using our website or Services, you consent to the practices described below.
1. Information We Collect
a) Website Visitors
- Personal Data (if voluntarily provided): Name, email, phone number (via contact forms, newsletter sign-ups).
- Automated Data:
- IP address, browser type, OS, device info
- Pages visited, time spent, referral source
- Cookies & tracking pixels (see Section 4)
b) Clients & Prospects
- Business & contact details (name, company, job title, email, phone)
- Campaign data (ad account access, analytics permissions, performance metrics)
- Content assets (logos, brand guidelines, website logins — provided for service delivery)
- Payment & billing information (via secure gateways like Razorpay/Stripe)
2. How We Use Your Information
We process data only for legitimate business purposes, including:
✅ To deliver and optimize digital marketing services (SEO, ads, content, analytics)
✅ To communicate with you (proposals, reports, support, updates)
✅ To improve our website, tools, and user experience
✅ To comply with legal obligations (e.g., GST invoicing, tax records)
✅ To prevent fraud, security breaches, or misuse of Services
Legal Basis (GDPR/DPDP):
- Consent (e.g., newsletter sign-up)
- Contractual necessity (to fulfill service agreements)
- Legitimate interest (e.g., website analytics, fraud prevention)
- Legal compliance
3. Sharing & Disclosure
We do not sell your personal data. We may share it only with:
- Trusted Third-Party Processors (under strict DPA):
- Hosting (e.g., AWS, Cloudflare)
- Analytics (Google Analytics, Meta Pixel)
- Email (Mailchimp, Brevo)
- Payment gateways (Razorpay, Stripe)
- CRM (HubSpot, Zoho)
- Clients’ Ad Platforms: With your permission, we input data into Google Ads, Meta Ads, etc. — governed by their privacy policies.
- Legal Requirements: If required by law (e.g., court order, government request), we will disclose only what’s necessary.
All partners are vetted for data protection compliance.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember preferences
- Analyze traffic (via Google Analytics)
- Enable chat/support (e.g., Tawk.to)
- Retarget ads (Meta, Google Ads)
You can manage cookie preferences via your browser settings. Disabling essential cookies may affect website functionality.
5. Data Security
We implement industry-standard safeguards:
- 🔒 SSL encryption (HTTPS)
- 🔐 Role-based access controls
- 🛡️ Regular security audits & staff training
- 🗃️ Data minimization & retention limits (client data: up to 3 years post-contract; logs: 12 months)
While no system is 100% secure, we take reasonable measures to protect your information.
6. Your Rights
Depending on your location, you may have the right to:
- ✅ Access, correct, or delete your personal data
- ✅ Restrict or object to processing
- ✅ Withdraw consent (without affecting prior lawful processing)
- ✅ Request data portability (in machine-readable format)
- ✅ Lodge a complaint with a supervisory authority (e.g., MeitY in India)
To exercise these rights, email: privacy@evolix.in
We respond within 15 business days.
7. International Data Transfers
Some service providers (e.g., Google, Meta) may process data outside India. Where applicable, we rely on:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (e.g., EU-US Data Privacy Framework)
- Binding Corporate Rules (as applicable)
8. Children’s Privacy
Our Services are not directed at individuals under 18 years. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted here with a revised “Last Updated” date. Continued use constitutes acceptance.
10. Contact Us
For privacy-related queries, data requests, or concerns:
📧 Email: info@evolix.in
You may also appoint a representative or raise concerns with our Data Protection Officer (DPO) (if applicable).
